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©2019 by High Sierra Herbals

 Frequently Asked Questions

Shipping

-When will my order arrive?

All orders generally ship same day or next business day, although we try hardest to abide by that in some circumstances it may take up to three business days to ship. Once shipped allow 2-4 business for delivery.  If you pay with Green Money (routing number and account number) it can take up to 4 business days for your eCheck to clear.  Once you have had an eCheck clear future orders paid with the same bank account will ship immediately. Orders paid for with venmo, cash app, zelle or cryptocurrencies will be processed immediately upon payment. Once shipped you will receive a tracking number to track your package and the delivery date. 

-What shipping carrier can I expect?

All orders are shipped via United States Postal Service (USPS). We ship first class mail for orders weighing under 16 oz and priority mail for orders weighing over 16 oz. First class mail takes 2-4 days for delivery and priority takes 2-3 days for delivery.

-How much does shipping cost?

Shipping is free for orders over $19.99 and is $3.75 for orders under $19.99.